Reporting Concerns

If you are concerned about a child's welfare or worried they are being abused, the Multi-Agency Safeguarding Hub (MASH) is the single point of contact for all safeguarding and wellbeing concerns regarding children and young people in Royal Borough Windsor and Maidenhead.

If you have a concern about a child or young person in the Royal Borough of Windsor and Maidenhead, please complete the Single Point of Access referral form.

Please refer to the Multi Agency Threshold Guidance which will help you identify and assess needs and also help you to make the most appropriate referral. More information on how to make a referral can be found here.

If your referral requires a timely response, or you need guidance prior to completing the referral form, you should phone the Single Point of Access on 01628 683150. If you need to speak to someone urgently outside of office hours, please call the Emergency Duty Team on 01344 351999.

If you consider a child is in immediate danger, phone the police emergency number on 999.

You can also phone the contact centre for the Council where you live – and remember to say the person or service you need is in Achieving for Children by calling 01628 683150.

Alternatively you can call ChildLine for advice on 0800 1111 or email them by visiting www.childline.org.uk